HICO VAULT KNOWLEDGE MANAGEMENT

Turn Company Data 
into Usable Knowledge ​

Access company knowledge across systems. 
Stop losing expertise in documents and people.  

When Company Knowledge Is Everywhere and Nowhere

In most organisations, critical knowledge is spread across documents, systems and people. Information exists, but accessing it is slow, inconsistent and dependent on individuals. HICO VAULT KNOWLEDGE MANAGEMENT creates a structured foundation that connects existing data, captures expertise and makes reliable knowledge accessible across departments.

Benefits at a Glance


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Central knowledge access 

Documents, files and unstructured data connected in one place.  

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Validated knowledge base 

Structured, reliable and continuously enriched company knowledge.

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Operational Productivity  

Less searching, fewer questions, faster decisions in daily work.  

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Knowledge Retention

Critical expertise captured and preserved across departments.



How Organizations use hico vault knowledge management

Real Use Cases Across Departments

USE CASE: HR & PEOPLE OPERATIONS 

Preserve Knowledge During On- and Offboarding

When Employees Leave, Knowledge Often Leaves With Them

In many organisations, critical expertise is implicit. It exists in people’s experience, routines and decisions, not in documents.

As employees leave or change roles, this knowledge is rarely transferred completely. The result is knowledge loss, longer onboarding phases and repeated questions across teams.

HICO VAULT KNOWLEDGE MANAGEMENT addresses this challenge by systematically capturing, validating and preserving implicit knowledge before it disappears.

How HICO VAULT Supports 
On- and Offboarding


Conversational Knowledge Capture

VAULT engages employees in structured, conversational interactions to capture insights, best practices and role-specific expertise directly from those who hold it.

Validated and Structured Knowledge
Captured information is reviewed and validated before being stored, ensuring accuracy and consistency across the organisation.

Central Knowledge Base
All validated knowledge is stored in a central, searchable knowledge base and made accessible to relevant roles and departments.

Why Do You Need HICO VAULT KNOWLEDGE MANAGEMENT?

Because company knowledge is often spread across documents, systems and people.

HICO VAULT KNOWLEDGE MANAGEMENT creates a structured foundation where information is captured, validated and made accessible across the organisation.

For organisations with knowledge workers, this creates clarity, continuity and productivity across all departments.

Michael Schwan, CEO, HICO Group AG

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Frequently Asked Questions

Everything your IT, Compliance and Leadership Teams Need to Know 

HICO VAULT KNOWLEDGE MANAGEMENT is designed for organisations with knowledge workers across multiple departments who want to leverage company data in a structured and secure way.  
Classic document management focuses on storing and organising files. HICO VAULT KNOWLEDGE MANAGEMENT goes further by connecting documents, unstructured data and validated inputs into a usable knowledge base that can be actively searched and queried across departments.  
HICO VAULT can connect existing documents, files and unstructured data sources used in daily business processes. This allows organisations to leverage their current data landscape instead of rebuilding knowledge from scratch.  

Access is managed through roles and permissions. This ensures that employees only see the information relevant to their responsibilities while sensitive or confidential content remains protected.
It is designed for organisations with knowledge workers across multiple departments who want to secure, structure and use company knowledge consistently without creating new information silos.  


Knowledge Management provides the structured and validated knowledge base. VAULT CHAT enables employees to interact with this knowledge in natural language, making information easier to access and apply in daily work.
  HICO VAULT is built around validated knowledge sources. Information is derived from approved documents and structured inputs, ensuring that answers are based on reliable, up-to-date company data rather than uncontrolled or external sources.
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